Returns & Exchanges
At Lodge Cast Iron, we stand behind the quality of our American-made cookware and offer a 30-day return policy for items purchased directly through our website. All returned products must be in their original, unused condition and include the original packaging to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your unused cookware in its original box and include a copy of the packing slip inside to ensure faster processing.
- 3.Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and affix it firmly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 7-10 business days.